Call & Contact Center Expo
DataBank will be exhibiting at the Call & Contact Center Expo at the Las Vegas Convention Center, September 1-2, 2021. The Call & Contact Center Expo is America’s leading customer engagement event, showcasing the latest and most effective technologies, strategies, and advancements to industry professionals who are looking to excel in customer support, contact, and communication.
Come visit us at booth 5026 on the Expo floor and meet our Solutions Specialist team!
Our team of expert professionals is there to discuss DataBank’s unique portfolio of products and capabilities and craft the perfect hybrid solution for your specific business needs.
Data Protection in a Customer-Driven World
Join Mark Houpt, our Chief Information Security Officer, for a seminar on the show floor across from DataBank’s booth!
The call or contact center is the bridge between confidential, corporate data, and the outside public. Many times the public will communicate with the call center providing or asking for data that is deemed confidential. This seminar will dive into how to classify and identify data as confidential, how to handle that data (what you can and cannot discuss), how to validate the person on the other end of the contact is authorized to receive it and how to address a data breach.